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Subject: [ActiveDir] Active Directory - Outlook Sync
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PatrickUser is Offline

Posts:35

04/21/2010 2:43 PM  
What would cause a domain password to allow you on the network but when you
attempt to open outlook it ask you for a password? Once the user changes
there password and log on, they can open outlook with any request for
authentication!
1 Domain - Server 2003 - 8 DCs
Exchange 2003 Cluster - active / passive

Regards all
Patrick

kurtbuffUser is Offline

Posts:211

04/21/2010 6:53 PM  
On Wed, Apr 21, 2010 at 06:42, Patrick Paul <patrickp@batelnet.bs> wrote:
> What would cause a domain password to allow you on the network but when you
> attempt to open outlook it ask you for a password? Once the user changes
> there password and log on, they can open outlook with any request for
> authentication!
> 1 Domain - Server 2003 - 8 DCs
> Exchange 2003 Cluster - active / passive
>
> Regards all
> Patrick

Do you mean by your description below that Outlook always asks for the
password at launch, regardless of whether they are connected to the
LAN and logged in with their AD credentials?

If that's the case, I can think of one very specific scenario: Their
Outlook client is set up to do RPC/HTTPS, and Exchange and Outlook are
set up to do Basic Authentication.

Kurt

PatrickUser is Offline

Posts:35

04/21/2010 8:25 PM  
"they can open outlook with any request for authentication" - that should
read "without any authentication."

On Wed, Apr 21, 2010 at 1:52 PM, Kurt Buff <kurt.buff@gmail.com> wrote:

> On Wed, Apr 21, 2010 at 06:42, Patrick Paul <patrickp@batelnet.bs> wrote:
> > What would cause a domain password to allow you on the network but when
> you
> > attempt to open outlook it ask you for a password? Once the user changes
> > there password and log on, they can open outlook with any request for
> > authentication!
> > 1 Domain - Server 2003 - 8 DCs
> > Exchange 2003 Cluster - active / passive
> >
> > Regards all
> > Patrick
>
> Do you mean by your description below that Outlook always asks for the
> password at launch, regardless of whether they are connected to the
> LAN and logged in with their AD credentials?
>
> If that's the case, I can think of one very specific scenario: Their
> Outlook client is set up to do RPC/HTTPS, and Exchange and Outlook are
> set up to do Basic Authentication.
>
> Kurt
>
>

kurtbuffUser is Offline

Posts:211

04/21/2010 10:20 PM  
So, if steps 1 and 2 below are correct, is it option 3a or 3b below?

1) The user signs onto his (Win2k or later) workstation on the
internal LAN, which gets him onto the domain.

then

2) He then launches Outlook.

then either

3a) Outlook does not prompt for a password, it just opens up to
the mailbox.

or

3b) Outlook does prompt for a password, and once the password is
entered it opens up to the mailbox.


If it's 3a, I would think that Outlook is working as expected.

If it's 3b, I would think that Outlook is configured to use RPC/HTTPS

Or is there something else happening that I don't understand?

Kurt

On Wed, Apr 21, 2010 at 12:23, Patrick Paul <patrickp@batelnet.bs> wrote:
> "they can open outlook with any request for authentication" - that should
> read "without any authentication."
>
> On Wed, Apr 21, 2010 at 1:52 PM, Kurt Buff <kurt.buff@gmail.com> wrote:
>>
>> On Wed, Apr 21, 2010 at 06:42, Patrick Paul <patrickp@batelnet.bs> wrote:
>> > What would cause a domain password to allow you on the network but when
>> > you
>> > attempt to open outlook it ask you for a password? Once the user changes
>> > there password and log on, they can open outlook with any request for
>> > authentication!
>> > 1 Domain - Server 2003 - 8 DCs
>> > Exchange 2003 Cluster - active / passive
>> >
>> > Regards all
>> > Patrick
>>
>> Do you mean by your description below that Outlook always asks for the
>> password at launch, regardless of whether they are connected to the
>> LAN and logged in with their AD credentials?
>>
>> If that's the case, I can think of one very specific scenario: Their
>> Outlook client is set up to do RPC/HTTPS, and Exchange and Outlook are
>> set up to do Basic Authentication.
>>
>> Kurt
>>
>
>

rlonerganUser is Offline

Posts:1

04/21/2010 10:26 PM  
I think he mentioned something about a changed password and when they change the password and login it lets them into outlook no problem. I think we had something like this happen to us and it was caused by a password policy just being changed. I could be way off but I remember something like this.

Ryan Lonergan

-----Original Message-----
From: activedir-owner@mail.activedir.org [mailto:activedir-owner@mail.activedir.org] On Behalf Of Kurt Buff
Sent: Wednesday, April 21, 2010 3:18 PM
To: activedir@mail.activedir.org
Subject: Re: [ActiveDir] Active Directory - Outlook Sync

So, if steps 1 and 2 below are correct, is it option 3a or 3b below?

1) The user signs onto his (Win2k or later) workstation on the
internal LAN, which gets him onto the domain.

then

2) He then launches Outlook.

then either

3a) Outlook does not prompt for a password, it just opens up to
the mailbox.

or

3b) Outlook does prompt for a password, and once the password is
entered it opens up to the mailbox.


If it's 3a, I would think that Outlook is working as expected.

If it's 3b, I would think that Outlook is configured to use RPC/HTTPS

Or is there something else happening that I don't understand?

Kurt

On Wed, Apr 21, 2010 at 12:23, Patrick Paul <patrickp@batelnet.bs> wrote:
> "they can open outlook with any request for authentication" - that should
> read "without any authentication."
>
> On Wed, Apr 21, 2010 at 1:52 PM, Kurt Buff <kurt.buff@gmail.com> wrote:
>>
>> On Wed, Apr 21, 2010 at 06:42, Patrick Paul <patrickp@batelnet.bs> wrote:
>> > What would cause a domain password to allow you on the network but when
>> > you
>> > attempt to open outlook it ask you for a password? Once the user changes
>> > there password and log on, they can open outlook with any request for
>> > authentication!
>> > 1 Domain - Server 2003 - 8 DCs
>> > Exchange 2003 Cluster - active / passive
>> >
>> > Regards all
>> > Patrick
>>
>> Do you mean by your description below that Outlook always asks for the
>> password at launch, regardless of whether they are connected to the
>> LAN and logged in with their AD credentials?
>>
>> If that's the case, I can think of one very specific scenario: Their
>> Outlook client is set up to do RPC/HTTPS, and Exchange and Outlook are
>> set up to do Basic Authentication.
>>
>> Kurt
>>
>
>



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RobSilverUser is Offline

Posts:0

04/21/2010 11:45 PM  
Hi Patric

I have seen this a few times.

Root causes:

* Misconfigured AutoDiscover (while holding down the CRTL key, right click the Outlook Icon in the task bar and click "Test e-mail AutoConfiguration". Verify Auto Discover is working and has the correct settings (for both RPC and RPC over HTTPS). Also Verify that the settings allow for external access to Outlook Anywhere.

* Certificate issues (open OWA and check the cert).

This will lead you in the right direction, but the configuration of each is a mine field without further info.

Regards,

Rob
http://robsilver.org

From: activedir-owner@mail.activedir.org [mailto:activedir-owner@mail.activedir.org] On Behalf Of Patrick Paul
Sent: 21 April 2010 2:42 PM
To: activedir@mail.activedir.org
Subject: [ActiveDir] Active Directory - Outlook Sync

What would cause a domain password to allow you on the network but when you attempt to open outlook it ask you for a password? Once the user changes there password and log on, they can open outlook with any request for authentication!
1 Domain - Server 2003 - 8 DCs
Exchange 2003 Cluster - active / passive

Regards all
Patrick

PatrickUser is Offline

Posts:35

04/22/2010 2:29 AM  
3B - outlook prompts for a password!
This happens once a month as if the password for the domain has expired for
outlook but not for the domain if that makes sense.
Once you change the domain password, then you, re login to the network,open
outlook and it does not ask for a password - good for another month for
outlook - a few days later the domain password would need to be changed -
hope this makes sense.

On Wed, Apr 21, 2010 at 5:17 PM, Kurt Buff <kurt.buff@gmail.com> wrote:

> So, if steps 1 and 2 below are correct, is it option 3a or 3b below?
>
> 1) The user signs onto his (Win2k or later) workstation on the
> internal LAN, which gets him onto the domain.
>
> then
>
> 2) He then launches Outlook.
>
> then either
>
> 3a) Outlook does not prompt for a password, it just opens up to
> the mailbox.
>
> or
>
> 3b) Outlook does prompt for a password, and once the password is
> entered it opens up to the mailbox.
>
>
> If it's 3a, I would think that Outlook is working as expected.
>
> If it's 3b, I would think that Outlook is configured to use RPC/HTTPS
>
> Or is there something else happening that I don't understand?
>
> Kurt
>
> On Wed, Apr 21, 2010 at 12:23, Patrick Paul <patrickp@batelnet.bs> wrote:
> > "they can open outlook with any request for authentication" - that should
> > read "without any authentication."
> >
> > On Wed, Apr 21, 2010 at 1:52 PM, Kurt Buff <kurt.buff@gmail.com> wrote:
> >>
> >> On Wed, Apr 21, 2010 at 06:42, Patrick Paul <patrickp@batelnet.bs>
> wrote:
> >> > What would cause a domain password to allow you on the network but
> when
> >> > you
> >> > attempt to open outlook it ask you for a password? Once the user
> changes
> >> > there password and log on, they can open outlook with any request for
> >> > authentication!
> >> > 1 Domain - Server 2003 - 8 DCs
> >> > Exchange 2003 Cluster - active / passive
> >> >
> >> > Regards all
> >> > Patrick
> >>
> >> Do you mean by your description below that Outlook always asks for the
> >> password at launch, regardless of whether they are connected to the
> >> LAN and logged in with their AD credentials?
> >>
> >> If that's the case, I can think of one very specific scenario: Their
> >> Outlook client is set up to do RPC/HTTPS, and Exchange and Outlook are
> >> set up to do Basic Authentication.
> >>
> >> Kurt
> >>
> >
> >
>
>

kurtbuffUser is Offline

Posts:211

04/22/2010 5:51 AM  
This is a more clear explanation, but it doesn't make sense! :)

I'll have to defer to others, as this is not anything I've ever seen.

Kurt

On Wed, Apr 21, 2010 at 18:27, Patrick Paul <patrickp@batelnet.bs> wrote:
> 3B - outlook prompts for a password!
> This happens once a month as if the password for the domain has expired for
> outlook but not for the domain if that makes sense.
> Once you change the domain password, then you, re login to the network,open
> outlook and it does not ask for a password - good for another month for
> outlook - a few days later the domain password would need to be changed -
> hope this makes sense.
>
> On Wed, Apr 21, 2010 at 5:17 PM, Kurt Buff <kurt.buff@gmail.com> wrote:
>>
>> So, if steps 1 and 2 below are correct, is it option 3a or 3b below?
>>
>>     1) The user signs onto his (Win2k or later) workstation on the
>> internal LAN, which gets him onto the domain.
>>
>> then
>>
>>     2) He then launches Outlook.
>>
>> then either
>>
>>     3a) Outlook does not prompt for a password, it just opens up to
>> the mailbox.
>>
>> or
>>
>>     3b) Outlook does prompt for a password, and once the password is
>> entered it opens up to the mailbox.
>>
>>
>> If it's 3a, I would think that Outlook is working as expected.
>>
>> If it's 3b, I would think that Outlook is configured to use RPC/HTTPS
>>
>> Or is there something else happening that I don't understand?
>>
>> Kurt
>>
>> On Wed, Apr 21, 2010 at 12:23, Patrick Paul <patrickp@batelnet.bs> wrote:
>> > "they can open outlook with any request for authentication" - that
>> > should
>> > read "without any authentication."
>> >
>> > On Wed, Apr 21, 2010 at 1:52 PM, Kurt Buff <kurt.buff@gmail.com> wrote:
>> >>
>> >> On Wed, Apr 21, 2010 at 06:42, Patrick Paul <patrickp@batelnet.bs>
>> >> wrote:
>> >> > What would cause a domain password to allow you on the network but
>> >> > when
>> >> > you
>> >> > attempt to open outlook it ask you for a password? Once the user
>> >> > changes
>> >> > there password and log on, they can open outlook with any request for
>> >> > authentication!
>> >> > 1 Domain - Server 2003 - 8 DCs
>> >> > Exchange 2003 Cluster - active / passive
>> >> >
>> >> > Regards all
>> >> > Patrick
>> >>
>> >> Do you mean by your description below that Outlook always asks for the
>> >> password at launch, regardless of whether they are connected to the
>> >> LAN and logged in with their AD credentials?
>> >>
>> >> If that's the case, I can think of one very specific scenario: Their
>> >> Outlook client is set up to do RPC/HTTPS, and Exchange and Outlook are
>> >> set up to do Basic Authentication.
>> >>
>> >> Kurt
>> >>
>> >
>> >
>>
>
>

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