After the UPN change account gets locked out and source shows as ADFS server names

  • Last Post 10 March 2017
nidhin_ck posted this 09 March 2017

Hi Experts,

Currently we are in the process of migrating UPN of the users to due to company re branding. We also change the user logon name to match with email address. 

Before the migration user logon name & user logon name (pre-windows 200) were same. After the migration windows logon name part changed to first name.lastname and also UPN got changed to match with email domain.. samaccountname remains same.


After this migration if user changes the password, it gets locked out and source of the lockout shows as ADFS server. We have ADFS 2.0 version so we do not have a mechanism to identify the real source.

Is there any way to identify which application causes the lock out. We have users who does not have mobile devices and still it gets locked out. MS says its know behavior after the UPN change. 

Nidhin CK

Biju_Babu posted this 10 March 2017


Hope it helps, not sure how much use when it comes to ADFS server.





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