OT Random smart card login issue

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  • Last Post 29 January 2016
Rajeev Chauhan posted this 21 January 2016

All
We randomly get the following error message
"“The system could not log you on. An error occurred trying to use this smart card.  You can find further details in the event log. Please report this error to the system administrator.”"
When the user RDP to the server.Is this winscard.dll version issue. Client use activclient. 
Following have been check 1. Calais registry2. CSP 3. SCinfo
Appreciate any insight

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idarryl posted this 28 January 2016

Driver Failure?
~
Darryl

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SamErde posted this 28 January 2016

Any details in the event log?


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Rajeev Chauhan posted this 29 January 2016

Yes The issue is RANDOM.  
Event 4625: An error occured during Login.Status: 0xc000006d (logon failure)Substatus: 0xc0000321 (The Kerberos protocol encountered an error while attempting to use the smart card subsystem.)
server are virtual vm. windows 2008 r2.


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